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Statewide Disability Services Training

DOR WIOA Training Details

The DOR WIOA Training addresses the accessibility of AJCC sites and services to individuals with disabilities. All comprehensive AJCC centers must be physically and programmatically accessible to individuals with disabilities, as described in 29 CFR part 38, the implementing regulations of WIOA sec. 188 to ensure equal opportunity for individuals with disabilities [§678.305 (e)] including, but not limited to:

  • Providing reasonable accommodations for individuals with disabilities;

  • Making reasonable modifications to policies, practices, and procedures where necessary to avoid discrimination against persons with disabilities;

  • Administering programs in the most integrated setting appropriate;

  • Communicating with persons with disabilities as effectively as with others;

  • Providing appropriate auxiliary aids and services, including assistive technology devices and services, where necessary to afford individuals with disabilities an equal opportunity to participate in, and enjoy the benefits of, the program or activity; and

  • Providing for the physical accessibility of the one-stop center to individuals with disabilities

Our training addresses these specific points and is designed to equip AJCC staff and partners with the ability to ensure physical and programmatic access to their services. This effort is funded by the California Workforce Development Board (State Board) to significantly build the capacity of California’s Workforce System to increase access to WIOA services. Training will be delivered by DOR representatives of the Workforce Development Section as well as the Disability Access Services team. Training will be presented in full-day sessions covering one topic per session. Scroll down for detailed descriptions of DOR’s WIOA Training topics in addition to links to register for training in a region near you.

DOR WIOA Training Topics

DISABILITY AWARENESS
Windmills Training (Disability Etiquette and Diversity Training)

PROGRAM SERVICES
ADA Basics
Serving Customers with Disabilities

EMPLOYMENT
Consumer Self Disclosure of Disability and Related Barriers – How to Address
Working with Individuals with Hidden Disabilities, including Mental Health Disabilities

DIGITAL/ELECTRONIC ACCESS
Principles of Accessible Documents
Creating Accessible Forms

PHYSICAL ACCESS
Physical Access Overview

WEBINARS
LEAP State Hiring Program for Persons with Disabilities
Schedule A Federal Hiring Initiative for Persons with Disabilities

DISABILITY AWARENESS

Windmills Training (Disability Etiquette and Diversity Training)

Class Size     25-35 students
Hours of Instruction 8
DOR Workforce Development Section
Intended Audience
This class is recommended for all business partners and AJCC staff that might have contact or work on the behalf of persons with disabilities. There are 12 modules that are available to customize each training and most are in a classroom type setting.
Course Description
This program is designed for Human Resource, hiring managers and supervisors to successfully include persons with disabilities as an excellent labor resource.  It focuses on attitudes and human factors, as well as concerns and issues related to legal requirements and accommodation. Participants will: Explore the fears, biases and myths that create barriers for employees who become disabled through work or non-work related injuries and illnesses. Provide effective techniques for hiring and increasing the retention of employee’s with disabilities. Create a catalyst for integrating these techniques and resources strategically into existing Diversity programs. This training is a disability attitude change program that addresses the roots of emotions, fears and lack of knowledge from which unconscious and unintended acts of bias arise. The intent of the program is to focus on abilities and the diversity of our workforce.
Comments
Workforce Development staff could provide 4 regional trainings. Regional trainings would incorporate the local Employment Coordinator staff (that have attended Windmills) to assist with developing local connections and relationships.

Click Here To Register

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PROGRAM SERVICES

ADA Basics

Class Size     25-30 students
Hours of Instruction 2
DOR Disability Access Services
Intended Audience
This class is recommended for personnel providing programs, services, and activities for customers with disabilities.
Course Description
This class is designed to provide familiarity with the basic program accessibility provisions and the five titles of the Americans with Disabilities Act (ADA).
Comments
Require 4-6 weeks advance notice to schedule. Classroom training with tables and chairs for group interactive exercises.

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Serving Customers with Disabilities

Class Size     25-30 students
Hours of Instruction 4
DOR Disability Access Services
Intended Audience
This class is for anyone who provides customer services to the public.
Course Description
This course will examine the demographic changes occurring in California, and the inclusionary requirements of Title II of the Americans with Disabilities Act, as well as, California’s Government Code Section 11135 to develop the knowledge, skills and abilities designed to improve customer service interactions with individuals with disabilities and increase participation and customer satisfaction of individuals with disabilities by learning disability etiquette practices and using effective communication strategies.
Comments
Require 4-6 weeks advance notice to schedule. Classroom training with tables and chairs for group interactive exercises.

Click Here To Register

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EMPLOYMENT

Consumer Self Disclosure of Disability and Related Barriers – How to Address

Class Size     25-30 students
Hours of Instruction 4
DOR Disability Access Services
Intended Audience
This class is recommended for AJCC service providers and staff who interact with employers and provide placement services for job seekers with a disability.
Course Description
This training will review the scope of permissible and inappropriate medical inquiries and confidentiality requirements outlined by both the ADA and California’s counterpart, the Fair Employment and Housing Act (FEHA). Program staff will learn what medical information is needed and how to use this information for vocational planning, job placement and job retention purposes.
Comments
Require 4 months advance notice to develop the curriculum. Classroom training with tables and chairs for group interactive exercises.

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Working with Individuals with Hidden Disabilities, including Mental Health Disabilities

Class Size     25-30 students
Hours of Instruction 6
DOR Disability Access Services
Intended Audience
This class is recommended for AJCC service providers and staff who interact with employers and provide placement services for job seekers with a disability.
Course Description
Individuals with non-obvious disabilities including psychiatric conditions, autism, learning histories, diabetes, and/or other types of episodic health impairments experience significant challenges in obtaining or maintaining employment opportunities due to myths and misinformation regarding their health conditions and misconceptions regarding the legal protections afforded job seekers and the employers. This training will provide straight forward answers to the most frequently asked questions asked by Workforce staff regarding vocational planning, job placement and job retention strategies for individuals with hidden disabilities.
Comments
Require 2 months advance notice to schedule. Classroom training with tables and chairs for group interactive exercises.

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DIGITAL/ELECTRONIC ACCESS

Principles of Accessible Documents

Class Size     20 students
Hours of Instruction 4
DOR Disability Access Services
Intended Audience
This class is recommended for anyone who creates, reviews or distributes electronic content. This class is not intended for new Microsoft Office users. The information taught in this class is specific to the accessibility features within the software.
Course Description
This class teaches seven basic principles to creating accessible content in Microsoft Word, PowerPoint, Excel, Outlook and PDF formats. Utilizing the principles learned in this class will help ensure that electronic content is accessible to employees, reviewers, stakeholders, and customers with disabilities. This class includes the basic accessibility features built into Microsoft Office 2010, including PDF documents. This class is a mixture of lecture and hands-on training with a laptop.
Comments
Require 4-6 weeks advance notice to schedule. Need onsite computer lab equipped with Microsoft Office 2010 and prescribed color contrast analyzer and screen reader.

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Creating Accessible Forms

Class Size     20 students
Hours of Instruction 4
DOR Disability Access Services
Intended Audience
“Principles of Creating Accessible Documents” class is a prerequisite and may be taken concurrently. This class is recommended for anyone who is responsible for creating forms. This class is not intended for new Microsoft Office and Adobe Acrobat Pro users. The information taught in this class is specific to the accessibility features within the software.
Course Description
This class will cover the basic steps in the creation of accessible forms in Microsoft Word, Excel, and Adobe PDF. Some pros and cons of each format will be discussed. Additionally an emphasis will be placed on the importance of using assistive technologies and human testing in accessibility checks. All too often form authors rely solely on software tools to check for accessibility resulting in forms that have significant problems with both accessibility and usability for persons who utilize assistive technologies
Comments
Require 4-6 weeks advance notice to schedule. Need onsite computer lab equipped with Microsoft Office 2010, Adobe Pro, and prescribed color contrast analyzer and screen reader.

Click Here To Register

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PHYSICAL ACCESS

Physical Access Overview

Class Size     6-8 students
Hours of Instruction 12
DOR Disability Access Services
Intended Audience
This class is recommended for staff who will survey facilities to ensure accessibility of the built environment.
Course Description
This class is an overview of federal and state accessibility requirements. Course components include disability sensitivity/ awareness related to spatial orientation, overview of physical access survey elements, how to perform an access survey, and knowledge of state and federal resources. In this class, you will learn basic surveying skills that can be used to assess various physical elements in a built environment that impact the accessibility and usability for individuals with disabilities and the fundamental principles of access to programs, services, and activities.
Comments
Require 4 months advance notice to schedule. Classroom training with tables and chairs for group interactive exercises.

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WEBINARS (Coming Soon!)

LEAP State Hiring Program for Persons with Disabilities

Hours of Instruction 2
DOR Workforce Development Section
Intended Audience
Class is recommended for any staff working with participants with disabilities.
Course Description
Unlimited via Webinar Based Training that will be self-paced and staff can access when they need a refresher.
This webinar will provide information on the Limited Examination and Appointment Program (LEAP). An alternate examination and appointment process for the recruitment and hiring of individuals with disabilities into State service. State Departments can use LEAP when filling vacant positions. Attendees will learn about LEAP Eligibility Criteria and Certification process, Examinations, Part I – Readiness Evaluation: Part II – Job Examination Period (JEP) and how to assist participants with disabilities in gaining access to State Employment.
Comments
Require 4 months advance notice to develop content for the 2 distinct hiring programs, video/audio and post the accessible Webinars. Fee for attendance by AJCC staff.

Schedule A Federal Hiring Initiative for Persons with Disabilities

Hours of Instruction 2
DOR Workforce Development Section
Intended Audience
Unlimited via Webinar Based Training that will be self-paced and staff can access when they need a refresher.
Class is recommended for any staff working with participants with disabilities.
Course Description
This webinar will provide information on the Federal Schedule A Hiring Authority. Schedule A streamlines the hiring process for persons with disabilities and, in some instances, hiring officials may select solely from a list of qualified Schedule A applicants. Attendees will learn about the Schedule A process, certification, applying for positions, Federal Resume requirements and how to use USAJobs.gov.
Comments
Require 4 months advance notice to develop content for the 2 distinct hiring programs, video/audio and post the accessible Webinars. Fee for attendance by AJCC staff.

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