Workforce Development Apprenticeship Program

Award Winning Program - 3 California Cohorts & Growing!
Where do you see yourself a year from now? Would you like to be a Journey-level Workforce Development Professional, with the potential for higher wages and pension credits? The Workforce Development Apprenticeship Programs can help you on this professional journey. Scroll down to learn more.

1st cohort WDP Apprentice Graduation Ceremony
November 18, 2016, Sacramento State CCE, Sacramento, CA
The Beginning
Changing Landscape – New Emphasis on Apprenticeships:
President Obama signed the Workforce Innovation and Opportunity Act into law in July of 2014. In his State of the Union Address:
“Train Americans with the skills employers need, and match them with good jobs that need to be filled right now. That means more on-the-job training and more apprenticeships.”
  • California State University Commission on the Extended University Grant Award
  • 3 campus collaboration – CSU Los Angeles, CSU Long Beach and Sacramento State
  • Several needs assessment activities to understand skill gaps and desired competencies

(Left Bottom To Right) Castro, Yolanda    Executive Director SELACO WIB , Cuevas, Jesse     Division Training Manager  Employment Development Department, Gardner, Angela    Director of WCD Operations Goodwill Southern CA, Gish, Martin    Lead Operations Analyst City of Los Angeles, Community Development Department, Mejia, Robert    Executive Verdugo WIB, Munoz, Andrew   Executive Director OC WIB, Nash, KC    Operations Manager PGWIN, Pascual, Ralph, Pelayo, Irene    Acting HR Administrator  LA County WIA, Perez, Jorge   Field Office Manager  Employment Development Department, Robbins, Elainea LA Urban League, Rodriguez, Jessica    Interim Regional Director Goodwill Southern CA

Connecting Partners/ Developing a Pilot
Sacramento Employment Training Agency (SETA)  and – Seeking Professional Development Strategies
  • Increase quality/capacity; standardize knowledge, skills, and abilities required of staff
  • Identify career pathway for staff and competencies to be attained for promotion
Participated in “focus group” for CSU Workforce Professional grant
Discussions with Division of Apprenticeship Standards – Sacramento pilot
  • Local Education Agency – Butte County Office of Education
  • Program Sponsor – California Workforce Association
  • Employer – SETA and other local Boards
  • Employee Representative – AFSCME Local 146
Kathy Kossick, executive director of the Sacramento Employment and Training Agency (center, seated at the table), participates in the signing of state documents approving the apprenticeship program, 2015. (Babette Jimenez/College of Continuing Education)
Why Statewide Apprenticeship Model?
  • There has been a call from California Workforce Association Members & Statewide stakeholders to formalize industry wide workforce staff training
  • Compared to other stakeholders our system standards are not consistent
  • WIOA/current economy calls for new competencies
  • Succession planning is key topic
  • California Workforce Association has had success with its WIOA Executive Bootcamp
Apprenticeship/Certificate Requirements
  • Must satisfactorily complete prescribed courses of related and supplemental instructions which consist of 144 class hours in total [132 hours of class instruction & 12 additional hours outside of class to prepare their capstone presentation.]
  • Class time is during regular work hours and will be compensated*.
  • On the job training of up to 2080 hours within 24 month period is required. All hours worked must be logged and submitted in a timely manner.
Sacramento State College of Continuing Education is also offering a workforce development professional certificate program independent from the Apprenticeship program, take the courses that will build your workforce capacity knowledge and skills. Click Here to Learn More About Sac State CCE’s Program.
*Compensation is based on Apprenticeship Program only.
Earn & Learn
Half of all class time will be during work hours. Unlike academic classes, where you must spend 2 hours outside class for each hour in class, our certificated program is class-based, without the extra study time requirement.
  • Curriculum based on focus group feedback
  • Curriculum flexible to address variances in classifications and roles
  • Combination of workforce industry topics and soft skill training to increase core competencies
List of current topics that will be covered during the program
The Future of Workforce Development
  • Key changes in WIOA
  • California’s Workforce Development Plan
  • Governance Structures and funding
  • Roles of Federal, State, Local programs
Communicating for Results
  • Personal Communication Style
  • Components of successful speech or presentation
  • Using different styles of communication for different audiences
Service Excellence
  • Principles of Human Centered Design
  • Understand AJCC customer flow and design appropriate programs
  • Personal vision of quality customer service
Managing Successful Projects
  • Projects and programs
  • Steps and life cycle of projects
  • Common project pitfalls – scope, time and resources
  • Project expectations and communications
  • Reporting progress to all stakeholders
The Art and Science of Leadership
  • Challenges, benefits and strategies for motivating a diverse workforce
  • Leadership principles to motivate and lead team
Leading Organizational Change
  • Natural cycles of organizational change
  • Common resistance tactics to change and how to address them
  • Accelerate adoption of change – with or without authority
  • Influence approaches
Building High Performing Teams
  • Manage teams through each stage of team development
  • Elements of a high performing team and how to achieve them
  • Building trust and productively engaging conflict
Effective Decision Making  *
  • Using critical thinking skills to analyze situations
  • Attributes of successful decision makers
  • Decision making techniques and how/when to apply them
Facilitation Skills
  • Art of Focused Conversation
  • Effective group facilitation skills
  • Brainstorming, Action Planning, Success Circle, and Strategic Planning
Relationship Development and Negotiation Skills
  • Networking to develop community relationships
  • Importance of the MOU and Cost Sharing/RSA
  • Various negotiation techniques and styles
  • Leveraging internal and external resources
Career Coaching
  • “Informed customer choice”
  • Proven strategies to serve individuals with barriers
  • Assessing academic and occupational skills for short and long-term goals
Business Engagement and Sector Strategies
  • Role of business as leader
  • Regional sector partnership and career pathways
  • Business engagement theory and strategies
Capstone Project & Presentation
Classwork will consist of lectures, small group projects, discussion groups, and an original project at the end of the program that demonstrates competencies in the areas of the Workforce Development.
“One of the key aspects of this program is that seasoned as well as new staff are gaining the ability to ‘connect the dots’ on the workforce industry,” Lanter explained, “learning how workforce boards and America’s Job Centers of California were created, learning key techniques to improve their jobs, as well as leadership, project management, presentation and facilitation skills that make them better employees.” – Bob Lanter (pictured above), co-creator & instructor in the Workforce Development Professional Apprenticeship Program & the Executive Director of the California Workforce Association (CWA)
Meet the rest of Sacramento State CCE’s line up of recruited workforce industry leaders and subject-matter experts, several are returning instructors from the 1st Sacramento cohort. Click to view the 2017-18 WDP Sacramento State CCE’s Instructors.
“The instructors were knowledgeable and very open to comment and discussion. Each one did a great job of relating the subject matter to our profession.” -Brandon Anderson, graduate
  • Industry recognized certificate upon completion
  • State Apprenticeship Council Certificate
  • California State University, Sacramento or Long Beach/Los Angeles Workforce Development Professional Certificate
WDP Apprentices Journey

Video; 1st Cohort Graduation, Sacramento
CSU Long Beach and Los Angeles Program


Return on Investment
  • Benefit to Employees – Certificate, advancement, and increase in wages and marketability upon completion
  • Benefit to Employer – Trained workforce (including WIOA), improved customer service, higher quality/productivity, improved employee relations
  • Benefit to the California Workforce Development System – high quality standards for workforce development professionals, consistent and on-going training for employees and AJCC partners, improved customer service
Apprenticeship’s Future
Follow the Sacramento State’s program and cohorts  Click Here for Updates
Next Steps & FAQs
  • Working to find funding support to assist in expansion
  • Part of a Statewide Capacity Building Model
  • Offered as a Professional Certificate Program
If interested in learning how to bring this to your area – contact Matt Hidalgo, Program Director at the California Workforce Association or 916-325-1610.

General FAQs
Where do the folks in the training come from? 
Folks in the 1st cohort were self-selected from the ranks of WDPII of SETA employment.  In the future, we would hope that apprentices would come from other WIBs but they would also be students from the public who are interested in getting a certificate or just attending a class.
How is the apprenticeship program funded?
Currently the program is being funded from the SETA WDB funding as well as a supplement of Related Supplemental Income (RSI).  We are looking for support from the Federal Government and State of California to offset the cost of tuition. 
What is the cost of the program?
The cost of the current program is estimated at $80-100K.  This is based on a cohort of 25 students.  The cost of the tuition for classroom training is $4,000 per student.  The remaining costs are made up of payroll expenses in salary increases as agreed to between SETA (employer) and apprentices (employees).  We fully expect this to be different and negotiated separately by each employer.
Is the curriculum portable?
Sacramento State is able to take the curriculum to the field now.  The curriculum can be shared with the  CSU partners, LA and LB for Southern California delivery and you have a copy of the courses, their descriptions and the learning objectives.  We hope to be able to  transfer some of the classroom training to an online environment in the future (especially if we can get some additional resources) .
Are wages paid to the trainees for the class time?
Trainees are partially paid wages while in training.  The classes are held Friday afternoon and one weeknight.  Wages are paid on Friday.
Can the training be used for new hires as an orientation? 
Yes eventually the certificate program will be open to the public including new hires.  The apprenticeship program is an additional set of organizational requirements. 
Can participants be enrolled into WIOA themselves as participants?
Probably not although this has not fully been explored.  This probably would not sit well with a local workforce board in terms of use of their money.  Not sure workers technically qualify.
Can Employment Training Panel funds be used to offset the cost of training since it is incumbent worker training?
No ETP funds cannot be used due to the employers being mostly non-profit, government or educational entities.  However, other funds can be explored in terms of funding the program
Award Winning Program!

On September 26, CCE Associate Dean Jenni Murphy and Senior Program Developer Babette Jimenez accepted the UPCEA West Region Engagement Award in Seattle, where the University of Washington hosted the conference. CCE will now represent the western region in UPCEA’s National Engagement Award competition, with the award presented in Baltimore in March. Click Here to Learn More About the Program Achievement


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