CURRICULUM
- Curriculum based on focus group feedback
- Curriculum flexible to address variances in classifications and roles
- Combination of workforce industry topics and soft skill training to increase core competencies
List of current topics that will be covered during the program.
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Key changes in WIOA
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California’s Workforce Development Plan
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Governance Structures and funding
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Roles of Federal, State, Local programs
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Personal Communication Style
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Components of successful speech or presentation
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Using different styles of communication for different audiences
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Principles of Human Centered Design
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Understand AJCC customer flow and design appropriate programs
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Personal vision of quality customer service
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Projects and programs
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Steps and life cycle of projects
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Common project pitfalls – scope, time and resources
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Project expectations and communications
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Reporting progress to all stakeholders
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Challenges, benefits and strategies for motivating a diverse workforce
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Leadership principles to motivate and lead team
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Natural cycles of organizational change
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Common resistance tactics to change and how to address them
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Accelerate adoption of change – with or without authority
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Influence approaches
- Manage teams through each stage of team development
- Elements of a high performing team and how to achieve them
- Building trust and productively engaging conflict
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Using critical thinking skills to analyze situations
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Attributes of successful decision makers
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Decision making techniques and how/when to apply them
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Art of Focused Conversation
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Effective group facilitation skills
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Brainstorming, Action Planning, Success Circle, and Strategic Planning
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Networking to develop community relationships
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Importance of the MOU and Cost Sharing/RSA
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Various negotiation techniques and styles
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Leveraging internal and external resources
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“Informed customer choice”
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Proven strategies to serve individuals with barriers
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Assessing academic and occupational skills for short and long-term goals
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Role of business as leader
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Regional sector partnership and career pathways
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Business engagement theory and strategies
Success
Story
Workforce Development
Apprenticeship Program Wins
Major Award
The first apprenticeship program offered at Sacramento State, where participants earn a professional certificate, a promotion and a pay raise, has won a prestigious award and a congratulatory message from Sacramento’s mayor.